Suffering a data breach could be fatal to your business, but if it isn’t, don’t let your handling the breach make it so. Federal and state laws and trade association standards provide some guidance on when, what type and to whom notices of a data breach must be given, and your applicable insurance carrier should be able to provide guidance so your notice does not void any potential insurance coverage. While being apologetic and sympathetic, do not cross the line of admitting your responsibility or acknowledging damages suffered by those whose data was lost.
If you have any questions or if we can assist you in this regard, please contact us.